What is digital employee experience? A key worker retention tool


As organizations navigate the changes that have come to characterize the workplace during the COVID-19 pandemic — including record-breaking numbers of employees leaving their jobs in the Great Resignation — many realize that they are more vulnerable than ever to facing a depleted workforce.

To address this challenge, a growing number of enterprises are deploying digital employee experience (DEX) tools and services to support a modern workforce. Some see DEX as a key to improving workers’ satisfaction and therefore retaining them at a time when many are considering job and career changes.

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