How one company used lockdowns to envision a new way of working

As the maker of one of the world’s best-selling hand sanitizers, you would expect GOJO Industries to take special care when bringing people back safely to the workplace. The firm’s methodical approach could serve as a guidebook for any company facing the same challenges. 

The Akron, OH maker of Purell prides itself on collaboration, so the forced isolation of COVID lockdowns was a blow.

“Prior to the pandemic, we were almost entirely an in-person culture,” said Emily Esterly, vice president of work ecosystem and employee experience. “We were super collaborative with no closed offices.” 

The company wanted to maintain that culture while respecting new needs for social distancing and the wishes of employees who had taken a shine to remote work.

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