The COVID-19 pandemic crushed the business travel industry, hammering trade shows, hotels, airlines, and other services. As video meetings went mainstream, the industry’s loss was Zoom’s gain.
But now, restrictions are being lifted. As a result, business travel is coming back.
Travel management company TripActions says business travel bookings for the first quarter of this year exceeded all bookings for the entire previous year.
Unsurprisingly, the “return” of business travel, in fact, is less of a return and more of a new world of trends.