Amex GBT: Biz travel isn’t dead, and now we need ‘Chief Journey Officers’

As travel returns to pre-pandemic norms, how and why employees travel for work is expected to change dramatically, according to a recent study from American Express Global Business Travel (Amex GBT) and CULTIQUE, a business strategy firm.

The study posits that after two years of fragmented workforces, closed offices, and disconnected employees, business travel will become critical to reestablishing company culture through in-person interaction and collaboration. Reconnecting employee ties to their company will mean travel to offices to become familiar with colleagues and managers and for collaborating on projects.

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